PRIVACY POLICY

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At J Boland Electrical (“we,” “us,” “our”), we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, website, or communicate with us.

By engaging with our services or using our website, you consent to the practices described in this Privacy Policy.

We may collect the following types of personal information:

• Contact Information: Name, address, email address, and phone number.
• Service Information: Details about the electrical services you request, such as the type of service, location, and any related specifications.
• Payment Information: Billing address, credit card details, or other payment methods for transactions.
• Communication Data: Information from emails, phone calls, or other communications with our team.
• Website Usage Data: Information about your use of our website, including IP addresses, browser type, and pages visited.
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We use the information we collect to:

• Provide, improve, and personalise our electrical services.
• Process payments and manage transactions.
• Respond to customer inquiries and provide support.
• Communicate about appointments, services, promotions, and other updates.
• Comply with legal and regulatory requirements.
• Analyze website usage to improve our online presence and user experience.

We implement appropriate technical and organizational measures to safeguard your personal information. These measures include encryption, secure storage, and access controls. However, no data transmission or storage method can be guaranteed to be 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

We may share your personal information with:

• Service Providers: Trusted third-party service providers who assist with delivering our services, such as payment processors or maintenance contractors.
• Legal Compliance: When required by law, or to protect our rights, we may disclose your information to authorities, courts, or other third parties.

We do not sell or rent your personal information to third parties for marketing purposes.

We use cookies and similar technologies to enhance your experience on our website. These tools help us track usage patterns, customize content, and analyze trends. You can control cookies through your browser settings, but disabling cookies may impact your experience on our site.

Depending on your location, you may have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your personal information.
• Withdraw consent for processing your data.
• Object to or restrict the processing of your information.

To exercise these rights, please contact us using the details below.

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you via our website or by other means. The updated Privacy Policy will be effective as of the date posted.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

JBolandElectrical
0433 857 457
jbolandelectrical@gmail.com